Shipping Policy

Every print sold through Quiet Canvas is made to order. We do not hold inventory. When you place an order, it is sent to our print partner, Printful, who produces, packs, and ships it directly from one of their fulfillment centers. This section explains how long that takes and what you can expect.

How Production Works

Each order goes through two stages before it reaches your door:

• Fulfillment: The print is produced, quality-checked, and packed. This takes 3 to 6 business days for posters and canvas prints.
• Shipping: The carrier picks up the package and delivers it to your address. Transit time depends on your location and the shipping method selected at checkout.

We add one business day to our partner's standard production window to account for order processing and quality verification. This means you should plan for 4 to 7 business days of production time before your order ships.

Domestic Shipping (United States)

Once your order leaves the fulfillment center, domestic delivery takes:

• Standard shipping: 4 to 5 business days after fulfillment
• Express shipping: 2 to 4 business days after fulfillment (when available)

Adding production and transit together, a standard US order typically arrives 8 to 12 business days after you place it. Express orders can arrive in 6 to 11 business days. These are estimates, not guarantees. Carrier delays, weather, and holiday volume can extend these windows.

International Shipping

We ship internationally. Delivery times vary significantly by destination:

• Canada: 6 to 21 business days after fulfillment
• Europe (UK, EU): 6 to 21 business days after fulfillment
• Australia, New Zealand, and other regions: 6 to 21 business days after fulfillment

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total. We have no control over customs processing times.

Order Tracking

When your order ships, you will receive a shipping confirmation email with a tracking number. You can use that number to follow your package from the fulfillment center to your address. If you do not receive a tracking email within 7 business days of placing your order, check your spam folder first, then contact us at hello@quietcanvas.art.

Shipping Methods and Rates

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method. You will see the exact shipping cost before you complete your purchase. We do not offer free standard shipping at this time, but orders over $150 qualify for free shipping within the United States.

Flat rate standard shipping is the default option for all orders. Express shipping may be available for domestic US orders at an additional cost. If you need a print by a specific date, contact us before placing your order and we will tell you whether it is feasible.

Damaged or Lost Shipments

If your print arrives damaged, take photos of the package and the product, then contact us within 48 hours of delivery at hello@quietcanvas.art. We will work with our print partner to send a replacement at no cost to you. If your package is marked as delivered but you cannot find it, check with neighbors and your building manager first, then contact us. We will help you file a claim with the carrier.

Fulfillment Locations

Our print partner operates fulfillment centers in the United States, Europe, and other regions. Your order is typically produced at the facility closest to your shipping address, which reduces both delivery time and environmental impact. If you are in the US, your print will almost always be produced domestically.

Holiday and Peak Season

From mid-November through late December, production and shipping times can extend by 2 to 4 business days across all product types. If you are ordering prints as holiday gifts, place your order by late November to ensure delivery before December 25. We will post specific holiday cutoff dates on the store page when the season approaches.

Questions?

If you have any questions about shipping that this page does not answer, email us at hello@quietcanvas.art or use our contact form. We respond to most messages within one business day.